| | MAY 20178Consultants ReviewAgility is a publicly traded company with more than US$4.3 billion in revenue and more than 22,000 employees in over 500 offices across 100 countries.ccount Receivables (AR) is the most challenging and critical process for any business, Improper AR management will lead to unhealthy cash inflow. Trust me it is not an easy process, there are several challenges that business encounter. Every business has issues with customers not paying in time. Therefore establishing a robust credit control policy is advisable. Managing them in Stages like Before Sales: Before selling your products decide what your credit terms will be. The internal customer (Sales/Operation) needs to under-stand the credit policy. We need to know that credit involves cost and credit cannot be extended to every customer. For a better management we need to have a Credit Application form in which we collect data like Contact Person, Contact Address, email phone number, VAT number, PAN number, business the customer is doing. Having an approved Cred-it Policy, that clearly states Credit Sales Process. For instance, 30 days credit includes Day 1 ­ sending the invoice. Day 10 - checking the receipt of invoice and Day 31 checking why the payment is delayed.During the Sales: Here we need to check invoices before they are sent to the customers if they are as per the agreement, because the customer may hold the payment till corrected invoice is received. The invoice should include terms of payment, order no, delivery/invoice date, due taxes involved and other important details.A number of customer delay payment saying they have not By Jyoti Kerkar, AGM ­ Credit Controller India, Agility Global Integrated SystemsACCOUNT RECEIVABLES AND CREDIT CONTROLAIN MY OPINION
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