| |APRIL 20219Consultants Reviewmany leaders, its true legacy lies in its project management achievements. And the ISRO project is not unique. Every organization translates its transformation goals into projects and with the increasing disruption (Digital included!) underway, we only see the number of transformation initiatives and their complexity multiply. What differentiates the winners from laggards is successful execution. `Ideas are commodity. Execution of them are not' - Michael Dell.Project management is one of the most crucial elements in effective execution in large & complex organizations and one of the least understood. Proliferating status dashboards, odd escalations, and sparsely used metrics have become synonymous with `Project management', giving it a bad name. Despite a large IT services industry in the country, availability of quality project management professionals for the industry is truly scarce. As per a PMI talent gap report, 1.57 million new project management roles will be created globally every year until 2020. This talent gap will be evident in the large economies of the world with organized workforces, especially those that are experiencing good all-round economic growth. While certifications help signal one's credentials in the job market, to be an effective project manager requires more than effective process-based training. An effective project management professional would have strong fundamental problem solving skills, strong communication skills with varied stakeholders, broad knowledge of multiple domains, and ability to understand interconnectedness of different topics, and past track record on deep hands-on execution, which are essential for an organisation. This combination is rare and is worth its weight in gold. Projects come in all forms and shapes ­ It could range from uni-functional projects with clearly targeted value, few well-defined initiatives to large multi-region, multi-functional, enterprise/organization wide programs with multiple interlinked initiatives. Project management teams can adopt three different approaches ­ Accountable, Activist, and Passive. In any large organization, the likelihood of a project of significant value, being contained within a single function without interdependencies with other teams is limited. Creation of cross-functional teams would be necessary and at the same time, creating structures with clear accountabilities and disbanding them into new teams at the end of projects is a complex and costly exercise. We have observed that Activist PMO works best for many of our client situations. This is because frequently, one finds that the multiple functions do not report directly to the project manager (thus making the accountable model unviable). At the same time, the project manager is indeed responsible for the outcome as well and to not just state metrics and why a project is behind (closer to passive PMO).A good example of Activist PMO is to see the product manager in action in any of the Unicorn tech startups. Often, the product managers know their objectives very clearly (what their customers want) and are the brightest employees and good problem solvers. They will be able to highlight the right status to the right people within the firm in an agile manner where the data is credible and can drive towards decision making. They understand the broader organization well and are able to mobilize resources across technical, commercial, and administrative teams for getting the product release done in time. If done well, Activist PMO not only helps in successful execution, but also in ensuring sustainability. While a lot of celebrations have happened at large about the big milestones at ISRO, little has been discussed about how it has seen a sustained and increasing trajectory of success over the years. Much of this credit would go to the strong project management capabilities in the organization ­ We are sure the celebrity scientists would agree too! Project management is one of the most crucial elements in effective execution in large & complex organizations and one of the least understoodRajiv Gupta, Partner & Director
< Page 8 | Page 10 >