Groww, a discount broking platform, encountered a technical malfunction this morning, preventing customers from placing orders and accessing their Demat accounts. The outage has created severe problems, with many users unable to access critical platform features.

On platform X (formerly known as Twitter), one user said, "@_groww unable to use my Demat Balance, what's wrong?"

A different user commented, "@_groww, why aren't you guys enabling me to buy any options? I have monies in my account, yet you are requesting me to contribute them."

Another customer commented, "Despite having sufficient balance, my order for futures is refused. This is disheartening since, despite all of my efforts, I have missed out on significant earnings. "How do you justify this?"

Responding to users, Groww remarked, "We are experiencing a technical issue and are working to resolve it as soon as possible." We sincerely regret for the inconvenience.

Discount broking sites like as Groww and Zerodha have recently come under fire on social media for technological issues. In June, Zerodha encountered a similar problem, with traders saying that their displays froze when making orders.

Zerodha acknowledged to at least 8 technological faults in 2023, ranging from difficulty with login in to the Kite app, order and position display, and order placements.

Meanwhile, earlier in January, Zerodha Co-founder and CEO Nithin Kamath, who has been facing the ire on social media over computer failures, stated that digital firms like theirs can't have zero

Meanwhile, earlier in January, Zerodha Co-founder and CEO Nithin Kamath, who has faced criticism on social media for computer malfunctions, stated that software firms like theirs cannot have zero faults since the company is time-sensitive and serves a huge number of people.

Groww is now India's leading discount broker in terms of active clients, followed by Zerodha, which has a 17.5% market share.