By Consultants Review Team
Due to a technical glitch, users of Zerodha, India's second-largest broking platform, on Monday faced disruptions, wherein, users complained about experiencing difficulties while accessing Kite Web.
And as exit polls projected a third term for Prime Minister Narendra Modi's government in the 2024 Lok Sabha elections, today's outage coincided with a remarkable surge in domestic benchmarks.
Zerodha stated in response to the glitch, "Please do a hard refresh by pressing Ctrl + Shift + R, and check? If the issue persists, you can use the Kite app.”
A user who was impacted by the issue took to the social platform X - formerly known as Twitter): "Good job when my stock is positive; you will get stuck. When my purchased stock is negative, you will work well. I am leaving your platform soon."
In response to this, Zerodha stated "This was due to an issue with CDSL across brokers. This is now resolved and you can authorize your holdings using CDSL TPIN and OTP."
Another user, who also had faced a similar problem highlighted, "Zerodha is not allowing me to sell anything. Poor services. Get it corrected ASAP." Furthermore, another user also mentioned that he was having trouble logging in and stated, "Was expecting issues today, But at least let me log in bro!"